Purpose
The purpose of the legal notices and general terms and conditions of sale is to define the terms and conditions of sale between Christelle Ricou-Bouillé, professionally known as Madame Frenchy, and the customer, from the time the order is placed until the beginning of the stay. The present conditions are applicable to the services offered by Madame Frenchy and subscribed to by the customer directly with our services, to the exclusion of all other conditions and in particular those of the customer.
These conditions are legally inseparable from the registration contract.
Length of stay
The customer who signs this contract concluded for a fixed period may under no circumstances claim any right to remain in the premises. They must respect the arrival and departure times indicated in the attached contract.
The price of the stay for one person is 1600 euros.
This price includes :
- Transport to and from Angers train station.
- 6 nights in a private room
- 6 breakfasts
- 3 lunches
- 2 dinners
- 10 hours of french lessons
- 2 afteroons of excursions : transportation and Christelle Ricou-Bouillé as your tour guide.
- Access to the garden and swimming-pool at all times
Note that the entrance fees to museums, castles, train tickets, etc. remain the responsability of the participants. Moreover, if the client and Christelle decide to go to a restaurant together, the client’s meal is at his/her own expense.
Rates do not cover transport from the country of origin, any visa fees, or extraordinary expenses incurred as a result of events for which Madame Frenchy cannot be held responsible.
Additional person :
900 euros per person, including the same sercives as above. 600 euros including accomodation, meals and excursions as mentioned.
Option :
50 euros for each additional hour of class if you ask for it, no matter how many people you will be.
Use of the premises
The kitchen and living area is open to all guests staying at Madame Frenchy. Everyone in the house is expected to respect the way it is used, tidied up and cleaned up after use, in order to guarantee access to a pleasant, clean and friendly space.
Entirely equipped for your well-being and comfort, each guest must respect the premises and the equipment.
Access to the swimming pool and garden is open to all, so you can relax and enjoy the outdoors during your stay.
Pets/Cigarettes
Pets are not accepted. The entire accommodation (living room, bedrooms) is non-smoking.
These conditions of sale may be modified at any time without prior notice. Acceptance of and compliance with these terms and conditions of sale are deemed to have been accepted as soon as the deposit has been paid.
Registration formalities
To be valid, all registrations must include the vacation rental agreement, and must be accompanied by a deposit of 30% of the total price of the stay.
On receipt of the vacation rental agreement and the deposit, a confirmation of payment will be sent to the customer by e-mail.
The balance of the invoice must be paid in full one month before arrival. If no payment is received 7 days after receipt of the final invoice then Madame Frenchy reserves the right to cancel the registration.
Terms of payment
Prices are inclusive of all taxes, « TVA non applicable, article 293 B du CGI ».
30% of the amount is required for the booking of your stay. The balance has to be paid one month before your arrival.
The payment is possible by transfer.
We advise you to use « transferwise.com« , because it’s very easy and secure and they charge you less fees than a normal bank.
Understand that the transfer fees are at your charge. The amount received has to be the same that the one required on the site.
Please note that the entree fees to castle, museum etc. are not included.
Please contact us for an up to date details on how to make the payment.
Cancellation and postponement of services
Cancellation at the customer’s initiative/cancellation before the start of the stay :
Please understand that cancellation has a major impact on my planning, as it’s very difficult to find a new student at the last minute.
Cancellation is, however, possible up to three months before your planned arrival: your deposit will be refunded minus 100 Euros of processing fee.
Should you need to cancel your stay less than three months before your planned arrival, you would, unfortunately, have to forfeit the deposit.
The balance will have to be paid 1 month before your arrival and won’t be refunded in case of last-minute cancellation. Therefore, we advise you to take a cancellation insurance.
Cancellation at the customer’s initiative / Cancellation after the start of the stay :
Once the scheduled start date has passed, no request for reimbursement will be considered unless early termination of the contract at the customer’s request is justified by a legitimate and compelling reason (e.g. serious illness).
In the event of serious illness, the customer must provide Madame Frenchy with a medical certificate stating that he/she is unable to attend the course due to his/her state of health.
Cancellation and postponement by Madame Frenchy :
In the rare and justified event of a postponement, Madame Frenchy will propose new dates for the customer’s stay. If the customer accepts, the price initially paid for the postponed service will be deducted from the price of the new service and will be considered as full payment for the latter. If the customer refuses the proposed dates, the price initially paid to Madame Frenchy will be refunded. In all cases, the cancellation or postponement of services cannot give rise to the payment of damages by Madame Frenchy, for any reason whatsoever.
Insurance
Health, accident and civil liability insurance covering your stay and all the proposed activities, must be taken out by the customer. Madame Frenchy would like to remind you that foreign nationals are not covered by French social security legislation, unless they have been resident in France for more than three months. Please note that medical expenses are really excpensive in France if you are not a national citizen.
Liability
Madame Frenchy undertakes to take the utmost care in the performance of its services.
However, Madame Frenchy shall not be held liable in the event that the non-performance of its obligations is attributable to force majeure as defined by French case law.
Applicable law and jurisdiction
The present terms and conditions of sale are governed by French law.
Any dispute arising from these terms and conditions of sale shall be subject to the exclusive jurisdiction of the courts of Angers (Maine et Loire, France).